How to Restart Microsoft Teams App: A Step-by-Step Guide

Microsoft Teams has revolutionized the way we work by providing an all-in-one communication platform for teams. With its impressive features, such as document-sharing, conference calls, and chat functionality, it's no wonder why over 250 million monthly active users rely on it to stay productive. However, like any other software, Microsoft Teams is not immune to issues and glitches.

One common problem that many users face is the failure of files and folders to show up or download correctly. This can be frustrating, especially when you need access to important documents or files for work. In this article, we'll provide a step-by-step guide on how to restart Microsoft Teams app and resolve issues with files and folders not showing, loading, or failing to download.

Why Do Files and Folders Fail to Show Up?

Before we dive into the solution, it's essential to understand why these issues occur. There are several reasons why files and folders might fail to show up on Microsoft Teams:

1. Connection Issues: Sometimes, the connection between your device and Microsoft Teams servers can be disrupted, causing files and folders to fail to load or download.

2. Cache and Cookies: Clearing cache and cookies can resolve connectivity issues and help you access files and folders smoothly.

3. Outdated App Version: If your Microsoft Teams app is outdated, it may cause compatibility issues, leading to problems with files and folders.

4. Server Issues: Microsoft Teams servers can experience downtime or maintenance, which can affect file and folder availability.

How to Restart Microsoft Teams App

Restarting the Microsoft Teams app is often the simplest solution to resolve issues with files and folders not showing up. Here's a step-by-step guide on how to do it:

1. Close the Microsoft Teams App: First, close the Microsoft Teams app on your device.

2. Wait for 30 Seconds: Let the app remain closed for at least 30 seconds to allow any pending connections or updates to clear.

3. Reopen the Microsoft Teams App: After 30 seconds, reopen the Microsoft Teams app by clicking on its icon or searching for it in your device's search bar.

4. Log In Again: If prompted, log in to your Microsoft account again and navigate to the Files tab.

Additional Troubleshooting Steps

If restarting the app doesn't resolve the issue, you can try the following troubleshooting steps:

1. Clear Cache and Cookies: Clearing cache and cookies on your device or browser can help resolve connectivity issues.

2. Update App Version: Ensure that your Microsoft Teams app is updated to the latest version by going to the Microsoft Store or Google Play Store.

3. Check Server Status: Visit the Microsoft Teams server status page to check if there are any known outages or maintenance.

In conclusion, restarting the Microsoft Teams app is a simple and effective solution to resolve issues with files and folders not showing up. By following these steps, you can quickly get back to accessing your important documents and files. Remember to also clear cache and cookies, update the app version, and check server status if the issue persists.

Have you encountered any issues with Microsoft Teams in the past? Share your experience with us in the comments below!

How to restart microsoft teams app